Terms and Conditions for Mim Ambulance
Effective Date: October 26, 2023
Welcome to Mim Ambulance! These Terms and Conditions (“Terms”) govern your use of the website https://www.mimambulance.com (the “Site”) and the ambulance rental and related services (“Services”) provided by Mim Ambulance (“we,” “us,” or “our”).
By accessing or using our Site and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you may not access or use the Site or Services.
1. Acceptance of Terms
By using the Mim Ambulance Site and Services, you affirm that you are of legal age to enter into this agreement, or you have obtained parental or guardian consent if you are a minor and such consent is required by law. You also agree to comply with all applicable laws and regulations.
2. Description of Services
Mim Ambulance provides ambulance rental services for various needs, including but not limited to:
- Emergency and non-emergency patient transport.
- Inter-hospital transfers.
- Event medical standby.
- Other related medical transport services as offered on our Site.
The specific details, availability, and pricing of our Services are outlined on the Site and are subject to change without prior notice.
3. Booking and Payment
- Booking: All service bookings are subject to availability. You must provide accurate and complete information during the booking process. We reserve the right to refuse or cancel any booking at our discretion.
- Pricing: Service prices will be clearly displayed on the Site or communicated to you during the booking process. Prices are subject to applicable taxes and additional charges for special requests or circumstances.
- Payment: Payment for services must be made through the methods accepted on our Site (e.g., credit card, debit card, bank transfer). Full payment may be required upfront or as agreed upon during the booking. All payments are processed securely by third-party payment processors.
- Cancellations and Refunds: Our cancellation and refund policy will be clearly stated at the time of booking. Generally, cancellations made within a certain timeframe may be subject to a cancellation fee or forfeiture of a portion of the payment.
- Emergency Situations: In genuine medical emergencies, we prioritize patient safety. While we aim to adhere to all booked arrangements, operational exigencies in emergency situations may lead to changes.
4. User Responsibilities
- Accurate Information: You are responsible for providing accurate, current, and complete information when using our Services, especially regarding patient details, pick-up/drop-off locations, and medical conditions. Inaccurate information may lead to service delays or refusal.
- Cooperation: You agree to cooperate with our staff and ambulance crew during the provision of services.
- Lawful Use: You agree to use our Site and Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.
- Prohibited Conduct: You must not engage in any conduct that:
- Is unlawful, fraudulent, or harmful.
- Interferes with or disrupts the operation of the Site or Services.
- Attempts to gain unauthorized access to our systems or data.
- Involves the transmission of viruses or other malicious code.
- Is abusive, defamatory, harassing, or otherwise objectionable.
5. Intellectual Property
All content on the Site, including text, graphics, logos, images, software, and the compilation thereof, is the property of Mim Ambulance or its content suppliers and protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.
6. Disclaimers and Limitation of Liability
- Service Provision: While Mim Ambulance strives to provide timely and efficient services, we do not guarantee uninterrupted or error-free service. Service delays may occur due to unforeseen circumstances, traffic, weather, or other factors beyond our reasonable control.
- Medical Advice: The information provided on our Site is for general informational purposes only and does not constitute medical advice. Mim Ambulance is a transport service provider and does not offer medical diagnosis, treatment, or consultation through its website. Always consult with a qualified healthcare professional for medical advice.
- Third-Party Links: Our Site may contain links to third-party websites or services that are not owned or controlled by Mim Ambulance. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
- Limitation of Liability: To the fullest extent permitted by law, Mim Ambulance, its affiliates, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
- Maximum Liability: In no event shall the aggregate liability of Mim Ambulance exceed the amount paid by you, if any, for accessing or using our Services within the twelve (12) months preceding the claim.
7. Indemnification
You agree to indemnify, defend, and hold harmless Mim Ambulance, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or Services, your violation of these Terms or any applicable laws or regulations, or your violation of any rights of a third party.
8. Google Ad Policy Compliance
We operate our advertising in compliance with Google Ad policies. This includes:
- Being transparent about data collection and usage as outlined in our Privacy Policy.
- Not promoting illegal products or services.
- Ensuring our landing pages are functional and relevant.
- Avoiding misleading or harmful content in our advertisements.
- Clearly disclosing any use of cookies or tracking technologies for advertising purposes.
9. Termination
We may terminate or suspend your access to our Site and Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in [Your City, Your Country/State].
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
12. Contact Information
If you have any questions about these Terms, please contact us:
Mim Ambulance
Email Address – info@mimambulance.com
Phone Number – +880 01712-093856
Physical Address – 448, Boro Mogbazar, Dhaka-1217